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FAQ

 

1. Where is your factory or company
Shanghai, China
2. Terms of Payment
T/T or L/C acceptable
T/T: 30% deposite, and balance 70% against digital documents including B/L after shipment.
L/C: L/C at sight with 1% extra bank fee.
3. Terms of Delivery
A: In 3-7 working days after payment for stock products.
B: 45 days at receipt of TT deposit or LC after confirming all orders' details.
4. Is there any extra fee for logo/brand/printing?
Yes, we should charge fee for mold openning of Logo/Brand/Printing. And the fee will return after mass production order.
5. What is your MOQ?
Please email us for details about MOQ as different item has different MOQ requirement.
6. Can we use our logo or lable on products?
Yes, we accept OEM and ODM.
7.Terms of delivery.
Shipment by sea (LCL/GP/HQ) or air are acceptable according to customers' requirement.
8.Terms of Samples.
Samples can be ready in 15-20 days. Samples fee and freight can be deducted from customers' mass production orders.
9. Any quality certificate?
We already pass BSCI authorization.
We can provide Certificate of Origin for most countries.
We can cooperate with customers to pass SGS, ITS, or other inspection.
Our factory has our own phisical testing instruments.

CONTACT

Address:  Building 3, No.318 Zhongfa Roa, Zhujing Industrial Zone, Jinshan District, Shanghai, China.
TEL:  +86-21-57325817,57327196
E-mail:  sinoanhua@263.net

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